Frequently Asked Questions

Everything you need to know about shopping with Shosha.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric elasticity mentioned in the description.

What is Shosha's return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, Shosha ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.

Are your materials sustainably sourced?

At Shosha, we are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable sourcing by 2025.

How can I track my package?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to follow your package's journey in real-time.